In some cases, a card request may not be approved immediately. This helps ensure account security and compliance requirements are met.

Common Reasons

Your request may be declined if:

  • Identity verification is incomplete

  • Required account information is missing

  • The maximum number of active cards has been reached

  • Security or compliance checks require additional review

What You Can Do

  • Complete identity verification if pending

  • Review your active cards

  • Try again later or contact Support if needed